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February 1, 2010

Twitter Followers Can Now Hear From Bill Gates

If you're feeling the Twitter void from Miley Cyrus having deleted her account, here's something new to keep you busy: tweets from Bill Gates!

Which raises the question, is someone at your nonprofit keeping the world up on your activities via Twitter yet? It's one of the fastest and easiest methods of reaching out to people.

Of course, one has to wonder whether Gates writes his own entries or delegates this to his PR team -- he is, after all, reputed to be a pretty busy guy. But if you don't have your own PR team to handle such things, just bear in mind that there's something to be said for the personal touch, with messages that come from your heart, as your nonprofit confronts its challenges, in real time.
November 10, 2009

Benefit for Breast Cancer Brings Out Human Selfishness -- And Decency

I don't usually follow the sports news -- much less point other people to it -- but you've got to check out this article by Rick Reilly, of ESPN Magazine.

It's about a curmedgeonly lawyer named Alfred G. Rava who attended an A's game to benefit breast cancer causes, at which women were offered free mammgrams and floppy plaid sun hats. When Rava didn't get a hat (because he's a man), he sued.

I wish I could offer some words of wisdom about how to avoid such situations, but complainers like this guy are hard to anticipate.

In the meantime, comfort can be drawn from Reilly's report that other A's fans have shown no interest in cashing in on the settlement that resulted from the lawsuit.

 
October 29, 2009

Fundraisers' Must-See: The Simpsons, November 15

It was only a matter of time before Marge posed nude for a charity calendar, right? Don't miss it, November 15th. The episode is called "The Devil Wears Nada." 
October 5, 2009

When Fundraising Is Too Successful: Pink Ribbon Overload

A fascinating article in the Boston Globe discusses how the combination of fundraising and cause-related marketing embodied in the pink ribbon (which indicates that a portion of a product's proceeds will go to breast cancer charities) is a victim of its own success.

Yes, the pink ribbon raises money for cancer research and education. But it also boosts corporate profits, creates an increasingly visible to reminder to women suffering from a disease they'd like to forget about once in a while, and for some, is just too much pink!

There's no easy lesson to be drawn here -- and many charities wish they had the problem of their cause having become overly visible -- but it is a reminder that mixing charitable work and business can create some unexpected public relations issues.
August 24, 2009

Fundraising Kudos to: Portable Playhouse

It's always fun to read about an unusual fundraising idea, and here's one that caught my eye recently: Portable Playhouse, a nonprofit that visits pediatric units in hospitals and recovering women in outpatient cancer centers and helps them make their own beaded jewelry, is going for a Guinness World Record.

They aim to string together the world's longest necklace, over two miles long. For a dollar, donors can add a bead to the strand.

And as a bonus, this project is bringing them media coverage, including the following article on the Philanthropy Project's website.

June 10, 2009

Women Drive Charitable Giving: Is Anyone Surprised?

A study by the Fidelity Charitable Gift Fund found that, among American women, almost half make the decisions on which charities their household will support and how much to give them. Although that's not a majority, it starts getting more significant when you see that the vast majority of men (92%) say their wives are their primary source of influence in making charitable-gift decisions.

And who's influencing these influential wives? Their friends, family, and coworkers.

So now you know which networks to tap into -- and who to ask for when you call a donor's home.
May 20, 2009

Media Attention for Your Nonprofit

The latest in Nolo's nonprofit podcast series is available for listening. It's an interview with Jennifer Spoerri, PR consultant, about how nonprofits can turn these tough economic times into valuable media opportunities. Listen here
May 12, 2009

Tweeting on Tuesday Yet?

twitter-logo.jpgSay whatever you like about social networking sites like Facebook, MySpace, and Twitter -- and the overabundance of information they generate -- but for cash-strapped nonprofits, they offer enticing ways of putting your message in front of more people's eyeballs, for free.

If you're the time-stressed person in charge of creating material for such online forays, you'll appreciate that Twitter is (at least for today), the most time-efficient of them all, with its mandate that you restrict your update messages to 140 characters. And now there's a new twist (or is that "tweest"?): Charity Tuesdays.

Through some grassroots organic process, Tweeters have started a nonprofit-themed meme and have been posting updates about their favorite charities on Tuesday. They tag the message with "#charitytuesday" so that others can easily search for these entries, and the phrase will appear in the right column of the site under the top 10 "trending topics" if enough people use it (as has been the case today).

There's nothing to stop you, as a nonprofit, from posting your own Charity Tuesday messages about your work. Just encouraging people to support your cause may be enough, though the catchier you can make your entry, the better. Hint: It's better to say something pointing directly to the cause, like, "Help hungry kids or animals," than to say "Support our group." And if other individuals like your phrasing or your cause enough, they'll even retweet your message!

Here are some sample tweets that show a couple of ways the #charitytuesday tag has been used:
April 14, 2009

Fundraising Kudos to: Webby Award Nominees

With many nonprofits still struggling to integrate modern technology into their fundraising and other activities, it's worth giving a special round of applause to those whose websites earned nominations for the prestigious Webby awards, honoring the best of the Web. (We'll set aside for the moment the fact that one of these nonprofits, the Bill & Melinda Gates Foundation, probably has no lack of technological expertise at its disposal.)

The nominees include the aforementioned Bill & Melinda Gates Foundation; Causecast ("where media, philanthropy, social networking, entertainment, and education converge"); charity: water (yes, that's really its name, apparently a clever way to capitalize on people's Web searches); Outward Bound; and The Nature Conservancy.

A quick glance at these sites reveals what the judges admired, and what other nonprofits designing their websites can learn from. Most of them show clear organization, an up-front and brief explanation of their mission, colorful and vivid use of photos and images, interesting content, and other clever ways to draw in readers and get them more involved in the cause.

Although the Webby awards aren't specifically about these websites' effectiveness in bringing in funds, check out the methods that some of them use. For example, the Nature Conservancy puts a number of donation and other options under the heading "how you can help," and encloses it all in a bright yellow box -- the brightest thing on the page. Charity: water opens its site with inspirational video, and offers two buttons underneath; "enter site," and "donate $33." Note that these don't appear too pushy; they're just a realistic part of supporting a good cause.
 
The Webby winner will be announced on June 8th. For more detailed tips on creating a website that's effective for fundraising purposes, see my article, "Using Your Nonprofit's Website to Help Fundraise."
March 11, 2009

Online Sales Controversy Surrounds Girl Scouts

845689_lemon_biscuit_series_1.jpgSo, the Girl Scouts have gotten themselves into a flap about whether they should be forbidding use of the Internet as a way of selling cookies. It seems that door-to-door is okay; and marketing your cookies on the Internet is okay; but once a girl (in this case, a particular girl named Wild) starts actually letting customers order online, that's either unfair to other girls or a safety risk. Not exactly a bright dividing line.

You'll find the whole story, called "The Cookie Crumbles," written up by Kurt Soller in Newsweek. He raises the important points that Internet sales are not necessarily safer than knocking on strangers' doors, and that a little entrepreneurship should probably be rewarded rather than slapped down, especially in a world where kids will need to know how to use the Internet (at least until the Next Big Thing comes along).

Another point that didn't get raised in the article, which may also underlie the unease with Internet sales, is that the girl in question had her parents' help in setting up the website, and not all Girl Scouts have that opportunity. That's a little troubling, but hardly new. I remember being irked as a kid when other parents took the cookies to work and sold them, while my dad worked at home and had no office to peddle sweets at. Here's hoping the Girl Scouts find a way to make this a "teaching moment" about Internet usage for all concerned, rather than get into an impossible enforcement effort.

And while we're on the topic, when is a major nonprofit going to come up with healthier snacks to sell?